Process Optimization Intern (f/m/x) SAV - 6 month mission

Das Wichtigste

Das bringst du mit

• You are pursuing a Master's degree from a top tier engineering or business school, in Industrial Engineering, Business Engineering, Data Analytics, Digital Transformation, or related field.
• You want to put forward you previous academic or internship experience in process improvement, business analysis, or digital transformation projects.
• You want to contribute with and develop your skills in process mapping and analysis.
• You have project management skills, including scoping, planning, and stakeholder alignment.
• You have advanced Excel skills and you demonstrate strong data analysis capabilities and structured problem-solving skills.
• You are familiar with lean and continuous improvement tools.

Deine Aufgaben

• Structure the SAV onboarding of new products: You map the end-to-end product release process from a SAV perspective, clarifying who does what, when, and with which information, from the initial product information available to the point at which SAV is fully equipped to support the product.
• You define a RACI matrix for each step of the process, clarifying responsibilities and interactions between SAV and the other functions involved.
• You formalize the target process and its governance, including validation points, escalation paths, and ownership, and support its deployment across the teams concerned.
• You digitalize the process, replacing manual tracking and scattered spreadsheets with a single, shared source of information.
• Consolidate SAV reporting from multiple data sources: You identify recurring reports and decisions that require data from multiple disconnected sources, and quantify the time spent manually gathering information.
• You define an approach to consolidating these data sources to enable report generation without repeated manual data collection.

Das wird geboten

• 6 month mission
• Work from home (depending on position requirements)
• Watch to wear / watch to buy program
• Referral program
• Development opportunities
• Maternity leave (18 weeks)

Über die Stelle

We are a dedicated Squad on a mission to redefine Swiss watchmaking, rooted in our legacy since 1884. Driven by innovation and precision we create timepieces that combine modern-retro design with casual, approachable, and sustainable luxury — powered by passionate teams around the world. Join our vibrant team in Grenchen as a Process Optimization Intern - SAV and be part of something extraordinary! At the crossroads of process, data and digital tools, this internship offers the opportunity to strengthen how the After-Sales Service organization operates.

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