Website Experience Intern - 6 months internship

Das Wichtigste

Das bringst du mit

Currently pursuing a Master’s degree and looking for a 6-month internship. First experience in e-commerce or digital project management. Exposure to the luxury industry or fine watchmaking is a plus. Fluent in English and French; another language is a strong advantage. Excellent organizational skills and a high level of rigor, with the ability to manage multiple tasks simultaneously.

Deine Aufgaben

Support the Content and Omnichannel Experience Project Manager in coordinating the editorial calendar and ensuring smooth customer journeys. Collaborate with internal stakeholders to guarantee on-time content and activations delivery. Contribute to catalog maintenance and support the launch of new products online. Monitor user experience, benchmark best-in class websites, and identify improvement opportunities. Improve website content for SEO and monitor impact. Support monitoring and improving retail digital tools, build and maintain regular reports, follow up on tickets, coordinate with IT and external partners for issue resolution, participate in testing phases (UAT) for new features and tools enhancements, and contribute to the documentation of processes and best practices.

Das wird geboten

All interns have a key role in day-to-day business success. Close collaboration with an engaged and dedicated team supports success in this challenging and exciting role. Gain practical insights into different business areas, familiarize with the company’s know-how, and grow in a stimulating environment with excellent working conditions and attractive benefits.

Über die Stelle

The role supports the Content and Omnichannel Experience Project Manager in coordinating the editorial calendar, ensuring smooth customer journeys and Maison-aligned messaging. Responsibilities include collaborating with internal stakeholders (marketing, product, markets) to guarantee on-time content and activations delivery, contributing to catalog maintenance (product updates, assortments, visibility), supporting the launch of new products online, monitoring user experience, benchmarking best-in class websites, and identifying improvement opportunities. Additionally, the role involves improving website content for SEO and monitoring impact. The position also supports monitoring and improving retail digital tools, building and maintaining regular reports, following up on tickets, coordinating with IT and external partners for timely issue resolution, participating in testing phases (UAT) for new features and tools enhancements, and contributing to the documentation of processes and best practices for retail digital tools. The role may involve ad-hoc tasks and responsibilities within the broader retail function.

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