Intern (m/f/d) Process Management and Quality (PMQ)

Key facts

What you bring

• You are studying business administration, business information technology, or a comparable field – or have a different background that fits the tasks well.
• You are interested in AI and digital solutions and have ideally already tried out initial applications.
• Prior experience in business analysis, project management, or process work is a plus.
• More important are curiosity and willingness to learn.
• You are enthusiastic about digital technologies and data-driven process improvement.
• You communicate confidently in German; English skills are an advantage.

Your tasks

• You support the further development of the internal knowledge database.
• You ensure the functionality and availability of relevant solutions, e.g., in the area of the telephone system.
• You handle smaller change requests, formulate requirements, coordinate with developers, and accompany the implementation until go-live.
• You contribute to the establishment of process mining, analyze process data, and help identify improvement potential for the specialist departments.
• You independently take on manageable projects and changes.

What they offer

• A work environment where your suggestions are welcome and you can visibly make a difference.
• Preferential conditions for BMW and MINI vehicles.
• At least five weeks of vacation per year.
• Home office and mobile work as alternatives to the usual workplace.
• Free parking with charging infrastructure.
• Full premium coverage for sick pay and accident insurance.

About the role

The Process Management & Quality (PMQ) department is responsible for the continuous optimization and further development of processes, quality standards, and digital solutions. You will contribute your ideas and digital expertise to ensure that the internal knowledge database grows both technically and in content. You will receive a solid CPI training with basic knowledge in Lean Six Sigma and practical insights into process management, quality, training, and digital solutions. The tasks are varied and include independent projects in the leasing environment rather than mere support work.

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