Sales Coverage Support Intern (f/m/x)
Key facts
What you bring
Fluent (written and oral) in English and French. Meticulous, methodical, and concise with strong attention to detail. Strong team player able to multi-task and maintain a client-oriented mindset. Current or completed higher education in finance, banking, economics, business administration, or a related field. If already graduated, eligibility requires the period between graduation and internship start date not to exceed six months. Proven ability to leverage AI tools to enhance productivity and optimize workflows while applying critical judgment to ensure responsible and ethical use of data and AI outputs. Nice-to-have: Other languages (e.g., Portuguese, German, Spanish, Italian), basic knowledge of payment processing, and Avaloq system.
Your tasks
Work hand-in-hand with Relationship Managers and Client Service Executives to provide advice and support internal activities, ensuring excellent client service. Understand internal support functions’ needs (Middle Office, Lending, Pricing teams, CLM, etc.) regarding policies, regulatory requirements, and serve as an internal point of contact between Coverage Teams and support functions. Rotate among different groups of expertise to develop strong knowledge of bank processes, including mandates management, transaction management, ad-hoc client inquiries, creation of credit limits via global tools, and account closure management.
What they offer
Emotional and mental well-being support, including resources for life crises and mental health. Physical health support through preventive measures and workplace initiatives. Social connection through collaboration, inclusion, and open dialogue. Financial security support to meet personal financial goals during active career and for the future. Flexible work arrangements and initiatives promoting good working relationships, high standards of conduct, and work performance. Commitment to diversity, equity, and inclusion, with a working environment free from harassment, discrimination, and retaliation. Access to learning and development resources, and tools for application and assessment preparation via the Employability Hub and Careers Website.