Back to positions
Business & Management

Digital CRM Intern

Philip Morris International

Key facts

LocationLausanne, Switzerland
StartFeb 2027
Duration26 weeks
Workload100%

What you bring

Currently studying for a Bachelor's or Master's degree in Digital Marketing, Business, Marketing or a related field. Knowledge of CRM, content creation, and digital marketing concepts. Consumer-focused and data-driven mindset. Familiarity with Google Analytics and Power BI. Good knowledge of Microsoft Office. Strong work ethic and interpersonal skills. Strong attention to detail and ability to identify errors. Eager to learn, grow, and take initiative. Highly organized and able to manage priorities in a fast-paced environment. Collaborative team player with a proactive approach. Fluent in English and German, French or Italian; German is a plus.

Your tasks

Support the planning, testing, deployment, and monitoring of CRM communications for PMI Switzerland. Consolidate data from multiple sources to track CRM campaign performance. Support monthly reporting, generating insights and recommendations for future campaigns. Assist with quality assurance and testing of CRM communications. Support CRM campaign deployment and follow up on actions with stakeholders. Collaborate with marketing and internal teams to ensure excellent execution. Analyze campaign results and identify optimization opportunities. Research industry trends and best practices, sharing recommendations with the team. Support project delivery within agreed timelines and quality standards.

What they offer

Shape your future through meaningful projects and real responsibilities. Be part of an inclusive and diverse culture where every contribution matters. Develop your skills within a global business with unique career opportunities. Contribute to PMI’s vision of a smoke-free future. PMI is an Equal Opportunity Employer.

About the role

Be a part of a revolutionary change at Philip Morris International (PMI). Times are changing, and PMI is transforming its business to build a smoke-free future. This transformation impacts products, sales, manufacturing, and customer engagement. The role offers the backing of a multinational business combined with the freedom of a start-up. You will bring a positive mindset and fresh perspective to projects that make a real impact. Join a team at the heart of Customer Relationship Management (CRM) for PMI Switzerland, working on digital communications, consumer engagement, and campaign optimization to strengthen relationships with Legal Age Nicotine Users and enhance the consumer experience.

Read the original posting

Similar internships

Internship in Ancillary & Offer Strategy and Business Development (limited 6 months, 80-100%, all genders)

Swiss International Air Lines AG · Zürich/Kloten · 26 weeks · 100%
StartsFeb 2027Posted1 day ago
View

Internship in Ancillary & Offer Strategy and Business Development (limited 6 months, 80-100%, all genders)

Swiss International Air Lines · Kloten, Zurich, Switzerland · 26 weeks · 90%
StartsFeb 2027Posted2 days ago
View

Analyst

Broadpeak · Zürich Metropolitan Area · 26 weeks · 50%
StartsDec 2026Posted2 days ago
View