Account Management Intern

Key facts

What you bring

• Strong analytical skills to support reporting, campaign performance reviews, and data-driven decision making
• Account management and customer service skills to assist in managing client relationships and daily operational tasks
• Communication skills to interact clearly with clients and internal teams and to prepare concise presentations and summaries
• Focus on customer satisfaction to help ensure client needs are understood, followed up on, and met effectively
• Ongoing or completed studies in marketing, communications, business, or a related field
• Strong organization and attention to detail

Your tasks

• Supports client-facing teams in the planning and execution of integrated communication and marketing projects
• Assists with client briefs, preparing meeting materials, updating project timelines, and maintaining accurate documentation for ongoing accounts
• Helps monitor campaign performance and supports initiatives to enhance customer satisfaction
• Coordinates with internal specialists in media, creative, and digital
• Internship role based in Lausanne in a hybrid working model, combining on-site collaboration with some work-from-home flexibility

What they offer

- Hands-on experience in account management and exposure to international and local client projects

About the role

Publicis Groupe Switzerland is a versatile agency network with offices in Lausanne and Zurich, bringing together 350 experts in data, digital, media, strategy, PR, and creativity. These multidisciplinary teams collaborate to deliver integrated solutions that address complex client challenges. As part of a global network of over 100,000 specialists in more than 100 countries, the agency offers access to international expertise and resources. Applicants join a dynamic environment that values collaboration, innovation, and continuous learning.

Similar internships