Stage Conseiller Clientèle Particuliers - Autres - Lens, Hauts-de-France, France

Key facts

What you bring

Seeking Bac+2/3 students in finance or business, proficient in Office. Strong communication and adaptability to various client profiles are required. Team-oriented, proactive individuals with effective multitasking abilities. Excellent interpersonal skills, a true sense of listening, and the ability to adapt to each customer profile are essential. Candidates must demonstrate persuasion and pedagogy towards customers, be dynamic and positive, and show rigor and efficiency in managing multiple tasks simultaneously.

Your tasks

Welcome, support, and advise the agency’s customers by offering products and investments adapted to their daily needs (remote banking, savings, insurance, etc.) to build customer loyalty. Contribute to the dynamism of the agency by being proactive with the advisors. Work in synergy with experts within the Bank. Develop customers’ autonomy by promoting digital tools to ensure a smooth and satisfying experience, notably with the SG App. Support customers in developing their projects during key moments in life, such as financing a car, opening an account, preparing for retirement, or financing studies.

What they offer

More than a position, this internship is a springboard for your career. From your arrival, you will be integrated into the teams and learn every day alongside experts who will support you in your tasks. Gradually, you will gain autonomy on your projects to make this experience a real career accelerator. You will also discover the full diversity of professions within the sector, which is constantly evolving and innovating. At the end of your studies or journey, various opportunities may be offered to you within the Group. SG offers a supportive environment with constant support from your manager and HR officer, and the benefits of a large group. The role emphasizes team spirit, diversity, and the complementarity of professions, with a commitment to supporting customers in their development projects.

About the role

Join SG as a Client Advisor Intern in a dynamic banking environment. Develop your skills while providing exceptional customer service in a supportive team. Tasks include assisting clients with their financial needs and banking products, promoting digital solutions to enhance customer experience and autonomy, and collaborating with experts to drive agency dynamism and client loyalty. The internship involves supporting customers in various life projects such as financing a car, opening an account, preparing for retirement, or financing studies. The role is based in Lens and involves working in a welcoming, supportive team with a supervisor ensuring training and development throughout the internship.

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