NeStep Talent in Coffee Expertise Insights

Key facts

What you bring

• Recent graduate with a bachelor or master’s degree in data Analytics, Data Science, Business Analytics, Computer Science or related fields
• Strong analytical and problem-solving skills and confidence working with dashboards, spreadsheets and digital platforms
• Experience with tools such as Excel, Forms or Power BI, or the ability to learn comparable tools
• Ability to understand a business need and translate it into a practical digital solution, asset, toolkit or workflow
• Curiosity about responsible, value-adding applications of approved AI tools
• Clear communication, collaboration, proactivity, learning agility and attention to detail

Your tasks

• Analyse data and user feedback from Coffee Expertise dashboards and digital platforms and turn findings into actionable recommendations
• Support the implementation and continuous improvement of digital assets from identifying business needs to testing, onboarding and user feedback
• Help measure the impact of Coffee Expertise initiatives by tracking adoption, engagement, learning and business contribution against agreed indicators
• Support the virtual activation of the global Coffee Ambassador community through training content, polls and surveys
• Translate feedback into targeted actions
• Explore relevant Nestlé-approved AI and GROW use cases while supporting project activities

What they offer

• Learning and development opportunities, including mentoring and coaching
• Paid holidays beyond legal requirements
• Healthcare contribution and access to the Employee Assistance Programme
• Attractive employee discounts across various products and services
• Potential reward for an outstanding contribution
• Hiring process typically includes an interview with Talent Acquisition, an interview with the hiring team and a final discussion and offer

About the role

NeStep is a unique 12-month immersive experience at Nespresso in Switzerland for recent graduates who want to learn quickly, grow with purpose and make an impact. As a NeStep Talent in Coffee Expertise Insights, your mission is to help the Coffee Expertise team become more data-driven and make its impact measurable. You will unlock insights from existing digital tools, dashboards and user feedback, turning them into practical recommendations and targeted actions for Markets and departments. Working at Nespresso, you will collaborate with Coffee Expertise colleagues, digital and data specialists, Markets, cross-functional partners and the global Coffee Ambassador community. This is an opportunity to learn by doing, grow with support and contribute to how coffee knowledge, capabilities and experiences are shared across the organisation.

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