Internship in Order Management / Credit Collection 60-100%

Key facts

What you bring

• You are communicative, enjoy engaging with people and want things done.
• You enjoy making phone calls and remain friendly and assertive even in challenging conversations.
• Prior experience in customer support, debtor management or credit collection is an advantage.
• You work independently, accurately and enjoy working in a team.
• You have an affinity for digital tools and processes.
• You are fluent in German, English and French (mandatory).

Your tasks

• You ensure that orders are properly completed and outstanding invoices are paid.
• You ensure that our service providers reliably follow through.
• If something is delayed, you pick up the phone and clearly state what needs to be done now.
• Main tasks: Order management & outstanding orders: You ensure that orders are completed fully and correctly.
• If orders have not been processed according to process guidelines, you contact those involved by phone, clarify the facts and initiate the necessary measures.
• Credit collection: You ensure that payments from our customers in the fields of bodywork, trades, medical practices, etc. in Switzerland and Germany are received correctly and on time.

What they offer

• Attractive employee referral programme with bonuses.
• Flexible working models with hybrid work options.
• Personal access to corporate benefits.
• 25 days of paid leave.
• 2 paid social days per year.
• Modern offices at attractive locations.

About the role

Yarowa is a Swiss-rooted Insurtech and Proptech company that creates high-quality networks and fully digitalises processes from order placement to invoice approval. Its self-developed B2B network solutions for order management in insurance and property management (buildings & trades and healthcare) combine cutting-edge programming with the highest security standards. The position is designed as a one-year internship with the prospect of permanent employment. It is ideal for career entry after completing vocational training or studies, or for a career change.

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